Frequently Asked Questions
Everything you need to know about Miriti Dairy guides, payments, and getting the most from our resources.
Guides & Content
What are Miriti Dairy guides?
Our guides are expert-written, practical manuals covering dairy management topics — from herd health and milking systems to feeding, breeding, and farm profitability. They are designed specifically for Kenyan farmers, cooperatives, and investors.
How do I access my purchased guides?
After purchasing via M-Pesa, your guide is instantly unlocked. Navigate to "My Library" from the top navigation to read your guides in our secure in-browser reader.
Can I download guides for offline reading?
Our guides are delivered through a secure, watermarked reader and cannot be downloaded. This protects your investment and ensures content integrity. You can access them anytime from any device with a browser.
Do guides include free preview pages?
Yes. Every guide includes several free preview pages so you can evaluate the content before purchasing. Look for the "Preview" button on any guide in the catalogue.
How often is the content updated?
We regularly review and update our guides to reflect current best practices, new research, and changes in the Kenyan dairy industry. Purchased guides include all future updates at no extra cost.
Payments & Pricing
How do I pay for a guide?
We accept M-Pesa payments. Simply select a guide, and you will be directed to our secure M-Pesa payment flow. Once payment is confirmed, the guide is instantly unlocked in your library.
Are payments refundable?
All M-Pesa payments are non-refundable once content access is unlocked. We recommend reviewing the free preview pages before purchasing. For technical issues, contact us directly.
Do you offer bulk or cooperative pricing?
Yes. If you are a cooperative, educational institution, or organization looking for multiple licenses, please contact us for custom pricing arrangements.
What currency are prices in?
All prices are listed in Kenyan Shillings (KES). M-Pesa payments are processed in KES.
Account & Support
Do I need an account to purchase guides?
Yes. You need to create a free account to purchase and access guides. This allows us to manage your library and ensure you always have access to your purchases.
How do I create an account?
Click "Sign Up" in the top navigation. You can register with your email address. Once verified, you can start browsing and purchasing guides immediately.
I forgot my password. What do I do?
Click "Login" and then "Forgot Password" to receive a password reset link via email. If you have any issues, contact our support team.
How do I contact support?
You can reach us via email at miritidairies@gmail.com or call +254 798 905 836 (Mon-Fri, 8am-6pm EAT). You can also use the contact form on our Contact page.
Dairy Farming
Are the guides suitable for small-scale farmers?
Absolutely. Our guides are written for farmers at every scale — from smallholder operations to large commercial farms. The principles are practical and adaptable to your specific context.
Do the guides cover organic or sustainable farming?
Yes. Many of our guides incorporate sustainable practices, including efficient feed management, waste reduction, and environmentally responsible herd management.
Can cooperatives use these guides for training?
Yes. Our guides are excellent training resources for cooperatives. We offer bulk licensing for organizations that want to use the content for member education.
Still have questions?
Our team is here to help. Reach out and we will get back to you within 24 hours.