Miriti Dairy Performance Programmes

1. Non-Refundable Access

Due to the digital nature of our content and the immediate access granted upon payment, all purchases are final and non-refundable once content access has been unlocked. This policy is standard for digital content platforms and is in accordance with M-Pesa payment regulations.

2. Free Preview

Every guide on our Platform includes a free preview of the first several pages. We strongly encourage you to review the preview content before making a purchase to ensure the guide meets your expectations.

3. Technical Issues

If you experience a technical issue that prevents you from accessing content you have purchased (and the issue is on our side, not due to your device or network), please contact us immediately at info@miritidairy.co.ke. We will either resolve the issue or extend your access period at no additional cost.

4. Failed Payments

If an M-Pesa STK Push payment is initiated but not completed (you cancel the prompt, or it times out), no charge is applied and no access is granted. You may retry the payment at any time.

5. Duplicate Charges

In the rare event of a duplicate charge due to a technical error, please contact us with the M-Pesa receipt numbers. We will investigate and refund the duplicate charge via M-Pesa reversal.

6. Auto-Renewal Cancellation

If a guide has auto-renewal enabled, you may cancel future renewals at any time by contacting support. Cancellation prevents future charges but does not refund the current active access period.

7. Contact

For refund inquiries or payment issues, contact us at info@miritidairy.co.ke or +254 798 905 836. Please include your M-Pesa receipt number and account email for faster assistance.

Last updated: August 2026